Legal Pages - Terms & Privacy

Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Restricting access to your computer and account
  • All activities that occur under your account or password
  • Notifying us immediately of any unauthorized use

3. Acceptable Use Policy

You agree not to use the service to:

  • Upload or transmit viruses or malicious code
  • Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • Submit false or misleading information
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service

4. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of our company and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User Content

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content that you post to the Service, including its legality, reliability, and appropriateness.

5. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

6. Limitation of Liability

In no event shall our company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of our jurisdiction, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Questions about our Terms?

Contact us at legal@mkopoex.com

Last updated: January 2025

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us.

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username and password)
  • Profile information (profile picture, bio, preferences)
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

  • Log and usage data (IP address, browser type, pages visited)
  • Device information (device type, operating system, unique device identifiers)
  • Location information (if you grant permission)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

Note: We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information by employees
  • Secure data centers with 24/7 monitoring
  • Regular backups and disaster recovery procedures

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

  • Essential Cookies: Required for the operation of our site
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Enable enhanced functionality and personalization
  • Marketing Cookies: Used to deliver relevant advertisements

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt-out of marketing communications at any time
  • Restrict Processing: Request that we limit how we use your data

6. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Privacy Questions or Concerns?

Contact our Data Protection Officer at privacy@mkopoex.com

Or write to us at: Privacy Department, Mkopo Express, Kimathi Street

Last updated: January 2025